“I am very proud to be part of VXI. We respond to the challenges we face every year by recording consistent growth, making steady progress, and achieving new milestones. This award is a recognition of the hard work of each and every member of our growing VXI family. It made it possible for us to achieve the successes we experience today,” said Jared Morrison, Chief Operating Officer (COO) of VXI.
VXI as First Time Awardee
It was memorable as it was historic – with VXI recording a rare three-peat for Best Contact Center and BPO Company of the Year, winning the award in 2017, 2018, and 2019 and named Hall of Fame awardee.“It is an honor to be recognized by the International ICT Awards. I commend our high-performing Operations team for doing an excellent job! I hope this inspires us to continue raising the bar to lift VXI to a new level of excellence,” said Eppie Titong, VP for Operations.
Winning Most Innovative Company of the Year for the second straight year highlights VXI’s culture of technological innovation resulting in local and international recognition. VXI continues to innovate not just to adapt but to be one step ahead, building intuitive technology that benefits VXI, the IT-BPO/BPM industry, and companies from other industries as well.
“We have been purposefully investing in technology platforms since a few years with the goal of improving sales performance and customer experience for businesses across industries. I’m pleased our tools have won recognition at a global scale,” said David Zhou, Co-Founder and Co-CEO of VXI.
Commitment to Customer Service
“These awards validate our collective efforts, and it shines a light on what is truly important: underneath the prestige and glamor that comes with receiving these awards, there lies the heart of VXI's impressive and genuine success: authentic leadership, Passion for People, and continuing the pursuit of goals that positively impact the careers, futures, and livelihood of VXI employees and the community,” said Jovy Llanes, VP for Human Resources.VXI was also awarded two gold and two silver trophies at the 13th Annual Stevie Awards for Sales & Customer Service held in Las Vegas, NV. The Stevie Awards is the world's premier business awards.
Winning at the International ICT Awards and Stevie Awards is an excellent start to 2019 which promises to be a remarkable year of growth and bigger milestones for VXI. This year, VXI will inaugurate two new sites and expects to reach the 20,000-mark for employee headcount.
About VXI
VXI Global Holdings, B.V. is a leading provider of business process and information technology outsourcing offering comprehensive services to its clients. With nine sites across Metro Manila, Clark, and Davao, VXI specializes in call center and BPO services, software development, quality assurance testing, and infrastructure outsourcing.
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