The SM Store’s Call to Deliver service has a new face, and a new easy to remember hotline number. With that, its new ambassador, television host, actress, and singer Alex Gonzaga highlights Call to Deliver’s hotline number #143SM (#14376).
Bridging the convenience of on-line shopping and premium in-store customer assistance, Call to Deliver started out with a few stores in the Vismin area on April 13, 2020 to be able to assist locked-down customers who would be needing essential items from the store.
Since then, it has become available at all SM Stores nationwide. And it’s easy to see why shoppers love SM’s Call to Deliver service. It makes everyone a little bit special by bringing a new, complete and happy shopping experience to customers by providing you with your own personal shopper thru Viber ordering/video call ordering/virtual shopping and offering multiple payment options that include Cash on Delivery, Credit/Debit Card, Contactless Payment Options like GrabPay and Gcash, online payment and even bank transfers. It also accepts SM Gift Cards and SM Sodexo Gift Passes.
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| “It’s like you’re bringing The SM Store inside your home,” says Alex about The SM Store’s Call to Deliver service. |
Enjoy your items in front of your door as SM Call to Deliver delivers nationwide. Sixty-four (64) branches of The SM Store are ready to deliver your items the next day after completing your transaction. Or you may opt to pick-up items at your own convenience thru the allotted curbside pick-up point.
Alex, who says she and her family have been SM customers for many years, recalls trips to Megamall and North EDSA from their home in Taytay, excursions she considers very much like “a trip to Baguio.” She remembers her Mom bowling at SM North EDSA, and being proud when she received her Prestige Card.
With that, as brand ambassador, she is “happy to be part of this family, this brand, this product that Filipinos have trusted for years. It’s really an honor and privilege to be part of SM’s new service.”
And she’s loving this new way to shop as with a personal shopper, “it’s nice to be able to talk to someone for orders. It feels good if someone can answer your questions and make some recommendations when you want to buy something.”
Likewise, “knowing that there’s an existing physical store, gives me confidence that I’m making a legit transaction.” She’s also delighted that Call to Deliver has multiple payment options, is available at all SM Stores nationwide and offer delivery and pick-up options.
“It’s like you’re bringing SM Store inside your home,” she says. “That’s how convenient it is.
The SM Store Call to Deliver now made even easier! Just call #143SM (#14376), place your order with the personal shopper that will be assigned to you and follow payment instructions, and have your items delivered or arrange store pick up.
The SM Store Call to Deliver service is part of the SM Store's continuous commitment to serve the ever-changing needs of its customers. Branch hotlines of The SM Store Call to deliver are still available; 0917-552-5842/ 0917-830-4571 for SM City Marilao, 0917 840 3356/ 0917 843 6468 for SM City Baliwag and 0917-816-3611/0917-816-3766 for SM City San Jose Del Monte.
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| Alex calls #143SM for her everyday essentials, her gadget’s accessories as well as items for the home. |
Complementing the offerings of SM’s digital stores, shoppers will also love great bargains and finds with So Many Sale at The SM Store of SM City Marilao, SM City San Jose Del Monte and SM City Baliwag. Get as much as 50% OFF on selected items until October 31, whether it be fashion must-haves, baby needs, home essentials and so much more. You can also make distance learning fun for kids with SM Stationery and SM Accessories.
And since your safety is our priority, The SM Store has everything to make shopping safe and secure for everyone - conducting temperature checks at entrances, regular disinfection of counters and other in-store areas, and implementation of social distancing protocols. SM City Marilao and SM City Baliwag are open from 10:00 am to 8:00pm while SM City San Jose Del Monte adjusted mall hours is 10:00 am to 7:00 pm.
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